A personal template is only accessible to the user who creates it .
To create a personal template you will need to click on Response Templates in the left hand menu. Now the user can click on Add a Personal Template and enter the details of the new template.
The template will now be present in the template list and you can edit ,delete or mark as a favorite.
Using the Personal Template in an issue
You can open an issue and go to the response template section and chose the template that you wish to insert .
